Microsoft Partner Web KPI TA Staffing Rostering MSP

Performance management plays an essential role in the implementation of an organization’s strategic plan and in measuring its success.  ProAct provides graphical reporting of Key Performance Indicators (KPI) for labor resources and costs.  The software includes customized Dashboards that increase management accountability and pinpoint inefficiencies. ProAct also provides easy ways to drill down into root causes.

ProAct reports labor hours and costs on a real-time basis, in daily, weekly, monthly and user-definable time periods – well before data is available from payroll and financial systems.

We provide prospective costs so managers know opportunity costs of each staffing decision.

Leave Graph

At a glance, executives can identify potential problems.  Trended graphs highlight disturbing patterns that may indicate a service is beginning to crumble – in time to take action.

Cost Graph

Cost centers can be ranked according to their performance, indicating all those who exceed the budgeted 4% of sick leave for example.  Managers take action to get off the bottom of the heap.

Sick Leave

In ProAct, you can immediately investigate a problem when, for example, sick leave begins to creep over budget.  Managers can drill down in ProAct.

The Sick Leave Ranking graph identifies worrisome cost centers.

  • Summary reports show the employees who have excessive sick leave.
    • Detail reports for those employees display:
      • Attendance patterns with requests granted or denied.
      • Sick in conjunction with days off.
      • Sick during holiday periods.

ProAct makes it easy for even the most computer phobic manager to examine the evidence and immediately apply the lessons learned.

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